PurfectGiving Privacy Policy & Terms & Conditions

Privacy Policy

Effective Date: 17 March 2025

At PurfectGiving ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of users of our website and services. By using our platform, you agree to the terms and practices described in this policy.

1. Information We Collect

When you use our website and services, we collect personal information that may include:

  • Donors: Name, email address, payment information (processed via Paystack), and transaction history.
  • Charities/Organisations: Name, email address, contact information, API keys, and other information relevant to your registration and participation on the platform.

We also collect non-personal information, such as browser type, IP address, and website usage data for analytics purposes.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • For Donors: To facilitate donations, confirm transactions, send receipts, and communicate about donation activities.
  • For Charities/Organisations: To verify your eligibility, facilitate your registration, and manage donation activities directed to your Organisation.

We may also use your information to improve our website’s functionality, send service-related updates, and respond to inquiries.

3. Data Security

We are committed to protecting the security of your personal information. While we use reasonable administrative, technical, and physical safeguards to protect your information, please be aware that no data transmission or storage method is 100% secure. We recommend using secure and updated devices and browsers when accessing the platform.

4. Third-Party Services

We do not handle any financial transactions directly. All payment processing is handled through Paystack. Please review Paystack's privacy policy for more details on how they handle your payment information.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who assist us in providing our services (e.g., payment processors, hosting services, etc.).
  • With Charities/Organisations: When you donate to a charity or Organisation through our platform, we will share your donation information with the recipient Organisation to complete the transaction.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with a judicial proceeding, or prevent fraud.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. To make any such requests or for any questions regarding your privacy rights, please contact us at My personal email: [email protected].

If you no longer wish to receive marketing communications from us, you may opt-out by following the instructions in our emails.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience and analyze site traffic. You may adjust your browser settings to refuse cookies, but this may impact your ability to use certain features of the site.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under the age of 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Terms & Conditions

By using PurfectGiving, you agree to the following terms and conditions:

1. Acceptance of Terms

By accessing and using the PurfectGiving platform, you agree to abide by these Terms & Conditions. If you do not agree, please do not use our platform.

2. Donation Process

PurfectGiving acts as an intermediary between donors and charities/organisations. We do not handle any funds directly. Charities/organisations are required to provide their own Paystack API keys to receive donations. Payments are processed by Paystack, and we are not responsible for the handling of funds.

3. Charities and Ethical Practices

We reserve the right to remove any charity or Organisation from our platform if we detect illegal activity, unethical practices, or violation of our platform’s terms. This includes but is not limited to fraudulent activities, misleading information, or unethical fundraising practices.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account information, including any API keys or other credentials. You must notify us immediately if you suspect any unauthorized use of your account.

5. Limitation of Liability

PurfectGiving shall not be held liable for any damages resulting from the use of the platform, including but not limited to issues arising from the donation process, fraud, or misuse of your data. Our liability is limited to the maximum extent permitted by law.

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the platform signifies your acceptance of the updated terms.

7. Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes will be handled under the jurisdiction of the appropriate courts in South Africa.

8. Contact Information

If you have any questions or concerns about these Terms & Conditions or our Privacy Policy, please contact us at:

Email: My personal email [email protected]